Frequently Asked Questions

BELOW YOU CAN FIND A LIST OF THE MOST COMMON QUESTIONS OUR CUSTOMERS ASK BEFORE AND AFTER PURCHASING TICKETS. FOR ALL OTHER QUESTIONS, PLEASE USE THE CONTACT FORM.

1. How can I purchase tickets for the event?

Tickets can be purchased online through our website or via direct links provided in event invitations.

2. Can I transfer or cancel my ticket?

Ticket transfers or cancellations are subject to our event policy. Please check the terms on the ticketing page or contact us for assistance.

If transfer of tickets are available for the event, you will be able to see the "transfer" prompt in the email containing your ticket.

3. What is included with my ticket?

Your ticket includes access to all general event activities, with VIP packages offering additional perks like exclusive seating and meet-and-greet opportunities.

4. Are there any discounts or group rates available?

Yes, we offer discounted rates for students, children, and groups. Please visit the ticketing page for specific pricing details.

If you are apart of an University membership program, please use the contact us form to receive your discount code.

Stay up to date with your University's social media accounts, as well as @TheLinkU on Instagram, for flash sales.

5. How do I access my tickets?

Once your purchase is complete, tickets will be sent to you via email in PDF format or directly to your Apple Wallet for easy access on the day of the event.